In my earlier post I mentioned about justice
in consumer court has been delayed for a very long time. However, I have won
the case with an order directing the State Bank of India to pay compensation
for deficiency of services but the quantum is poorly judged as less than 25% of
my nominal claim. It is an unforgettable event in my lifetime and I have spent
almost 6 years by visiting the court every two months once to get the orders by
missing some of my consultancy payment. I am an independent consultant working
for 'State AIDS Control Societies' of 7 states.
SBI |
My common sense didn’t accept the fact that they could realise the money immediately after receiving the court notice but they didn’t do so when I was begging them for four months. This shows the complete negligence of 'State Bank of India', Velachery Branch' in delivering the basic services to the customer. The way they follow to drag is simply reopen the case by providing an application even after the case was reserved orders. In these five years and 9 months I was agonised much more than that I had undergone during the 4 months negligence on realising the cheque.
Order |
The order received from the district 'consumer
redressal forum', Chennai (South)
The result was, the complaint was allowed. The opposite party is directed to pay
Rs.5,000/- (Rupees Five Thousand only) towards mental agony and Rs.2,000/-
(Rupees Two Thousand only) towards cost of the complaint to the complainant.
The amount shall be payable within six weeks from the date of receipt of copy
of this order, failing which the amount shall carry interest at the rate of 9%
per annum till the date of payment.
Court |
Please read my previous article to know the complete content of the complaint by
clicking Here
To view the full content of the court order
against SBI, clik here
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